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  Contact : 03 9584 9504. In an emergency, dial 000.
Providing GP services and Health Care for Cheltenham & Bayside

CORONAVIRUS (COVID-19)

SIlhouette of person showing symptoms of COVID-19: Fever, cough, sore throat & shortness of breath.

If you have cold and flu symptoms, and have recently travelled overseas or believe you may be at risk of coronavirus (COVID-19) DO NOT come into the practice.

Please call us instead on 03 9584 9504. We will advise what actions will need to be taken.

If we do request that you come into the practice:

you must follow the following procedure before entering the building:

  1. stay in your vehicle
  2. call reception on 03 9584 9504 to check in
  3. reception will advise you on how to enter the building.

If you have arrived by foot or do not have a vehicle:

  • do not enter the building.
  • Ring the door bell and stand back from the door.
  • Reception will come to the door to advise you or check you in.

Should I get tested?

Due to high demand in testing for COVID-19, the government has put strong guidelines on who is eligible to be tested. These guidelines change regularly.

If you think you should be tested for COVID-19, please call the medical centre on 9584 9504. We will advise you based on our current guidance and your symptoms.

What is coronavirus?

Coronaviruses are a large family of viruses which may cause illness in animals or humans.

COVID-19 is a new virus that can cause an infection in people, including a severe respiratory illness.

The most recently discovered coronavirus causes coronavirus disease COVID-19.

What is social distancing?

Social distancing includes ways to stop or slow the spread of infectious diseases. It means less contact between you and other people.

Social distancing is important because COVID-19 is most likely to spread from person-to-person through:

  • direct close contact with a person while they are infectious or in the 24 hours before their symptoms appeared
  • close contact with a person with a confirmed infection who coughs or sneezes, or
  • touching objects or surfaces (such as door handles or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.

So, the more space between you and others, the harder it is for the virus to spread.

How is coronavirus spread?

COVID-19 spreads through close contact with an infected person; mostly face-to-face or within a household. It cannot jump across a room or be carried for long distances in the air so we should all go about our lives as normal. 

What is close contact?

Close contact means greater than 15 minutes face-to-face or the sharing of a closed space for more than two hours with a confirmed case.

A close contact could include any person meeting any of the following criteria:

  • living in the same household or household-like setting (for example, a boarding school or hostel)
  • direct contact with the body fluids or laboratory specimens of a confirmed case 
  • a person who spent two hours or longer in the same room 
  • face-to-face contact for more than 15 minutes with the case in any other setting not listed above.

What are the symptoms of coronavirus?

Many people who contract COVID–19 will suffer only mild symptoms. However early indications are that the elderly and people with pre-existing medical conditions are more at risk of experiencing severe symptoms. 

The most common coronavirus symptoms reported include:

  • Fever
  • Breathing difficulties such as breathlessness
  • Cough
  • Sore throat
  • Fatigue or tiredness.

Adapted from the dhhs.vic.gov.au website. For more information about Covid-19 and what to look out for, please head to the following links:

Department of Health and Human Services Victoria
https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19